The International Council for Information Technology in Government Administration (ICA), the Organization for Economic Co-operation and Development (OECD), eGovlab at Stockholm University and the Open University, UK have worked together to address the impact that the revolutionized availability of information on the Internet, has on public discourse.

Pillar 1 of the OECD’s Recommendation on Digital Government Strategies has been used as an overall framework for this paper. More specifically, the recommendation on the need for national governments to create an inclusive, transparent and accountable digital sphere has been used as the initial guideline. From then on and in view of recent developments regarding digital disruption through misinformation, the main challenges and potential solutions for governments and citizens are examined. Today’s large flows of information create these new challenges for government administrations.

This is an issue which has implications for public order and democracy and therefore it is established that governments have the ultimate responsibility and ability to deal with the causes and consequences of misinformation. This paper argues that they also have the ability to fill the key area between non-profit organisations (such as fact-checkers) and the private sector (social media platforms) and involve citizens to a greater level. So, what actions should governments take to fill that crucial space?

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Co-Inform Copyright 2018

Co-inform project is co-funded by Horizon 2020 – the Framework Programme for Research and Innovation (2014-2020)
Type of action: RIA (Research and Innovation action)
Proposal number: 770302

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